The Work of the UK’s Largest Retail Planning Team
Retail Services Manager Pete Humm and his team talk about C A Design Services’ retail planning work.
Pete manages the UK’s largest retail planning teams split across our three offices in Great Yarmouth, Leeds and Wolverhampton. We work for a wide range of retail clients across a varetiy of sectors.
Managing Client’s Retail Planning Projects
Pete and deputy retail services manager Aimée Haddock explain how they start work with new client. They also discuss how they run a project from beginning to end.
Normally clients are introduced to CADS by referral from an existing retail client. We will follow this up by meeting clients face to face to discuss their project needs. And then appoint a project leader to every client as the primary point of contact for any retail planning work.
We turn all project enquiries into a brief with agreed deliverables and timescales for clients to approve. CADS will then undertake a pilot store. This is to make sure that the work specified in the brief can be delivered as the client requires on the store plan. Once the client signs this off the project is rolled out across 1 or 500 stores.
When undertaking retail planning projects for clients we either work from our own offices at the client’s offices if they want us to be working alongside their retail planners.
What Clients Appreciate Most From C A Design Services
As Aimée Haddock explains, when clients are under pressure they need CADS to take their headache away and that’s what we are particularly good at. Providing an extra pair of hands or half a dozen pairs of hands to provide a resource as and when needed.
Pete, finishes off by explain that clients also enjoy the comprehensive range of retail services that CADS offers. Alongside the retail planning services clients uses our surveying services, StoreSpace® store planning software and StoreView® 360 virtual tours of physical stores.