Laser scan of Natural History Museum’s retail space

Project deliverable:

Measured Building Survey & StoreView®

Capturing retail space in a landmark museum

The Natural History Museum in London needed a better understanding of the commodities located within the retail space in their grand and historical building.

Approaching C A Design Services, the Head of Retail requested measured surveys of the museum’s three permanent gift shops and storage areas so that configuration and product categories could be identified.

Night at the museum

Due to high visitor volumes, the CADS surveying team laser scanned the retail areas at night when the museum was closed to the public. This meant that images of visitors weren’t included in the scan data and photography they captured. The team completed the work in just one evening.

360-degree panoramic as-built images

The surveying team also produced StoreView files (a 360-degree virtual tour of the shop-floor) by capturing photographic data of the retail space:

Museum shop tour >

Dinostore tour >

The Cranbourne tour >

These StoreViews allowed the Head of Retail to share the shop plans with colleagues off-site, aiding the decision-making process.


Maximising retail space

CADS delivered 360-degree StoreViews for each shop along with accurate 2D floorplans with merchandise categories allocated and an existing ceiling plan. The surveying team enjoyed working in this historical and unique venue and delivered building data that helped the museum maximise their retail space.

An amazing job on the night

Claire Bevan, Interim Head of Retail at the Natural History Museum said:

Your surveyors did an amazing job on the night. We had some great photos and surveys back and are very happy.

If you’d like to discover more about the full range of Survey Services offered by C A Design Services, please contact Mark Johnson or Iain Tubby on 01493 412806 or email